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| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page | |
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"Tom Ronan helped us in purchasing our Polaris Sportsman, he was GREAT!! He was so up front about the exact cost..the financing..everything, there were no suprises or hidden fees at the end. Even if the price had been higher then other dealers (which it wasnt), I would have still purchased in from Pioneer because of Tom. I wish all salesman were as honest and down to earth!! We will be definately be making the trip to Pioneer for any service our 4wheelers need in the future."
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By: Ashlee Lancaster,NY
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"Hank went above and beyond to help me with a problem with my wifes sled. Excellent service! Thank You."
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By: Paul Bradford,PA
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"it was a joy to buy my 500 HO THERE EVERYONE IS VERY NICE AND I WOULD TELL EVERYONE TO AT LEAST STOP IN AND SEE WHATS NEW AND TALK TO ANYONE THERE THAY WILL HELP YOU OUT ....."
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By: michael tonawanda,NY
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"just love it...........!"
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By: michael tonawanda,NY
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"I'd just like to report back to say that I'm completely satisfied with the recent service work your shop performed on my Yamaha FJR. Thanks."
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By: Dan Allegany,NY
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"To be honest, i'm on the road alot. Most nights I get in late, and can't make it to the shop before it's closed... But I am happy to know that all i need to do is drop my sled off, and wait to be called. Service will always try to meet my needs, and help me make the goal of riding whenever possiable. Four years running, and many times, have people gone out of the way to help me, from service (#1 in my book) to sales, and even Pat, for just helping out my friends...
After all the times I've needed something, thank's Henry, and the crew for a job, well done!!!!"
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By: Scott freedom,NY
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By: brittany strykersville,NY
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"BEEN DEALING WITH YOU FOR 8 YEARS AND CAN HONESTLY SAY YOU ARE THE BEST..NO BULL CRAP..JUST STRAIT SHOOTERS..EVERYONE FRIENDLY TO DEAL WITH AND IT IS ACTUALLY FUN WHEN EVER I STOP BY..SERVICE IS GREAT...NOTHING SHADY HERE, JUST GOOD SERVICE WITH KNOWLEDGABLE STAFF..YOU GO THAT EXTRA MILE FOR YOUR CUSTOMERS..THATS WHY YOUR THE BEST AND WHY I RECOMEND YOU TO EVERYONE..."
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By: THOMAS ALDEN,OH
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"In June of 2007, my wife and I were looking for a dealer to order a CanAm Spyder. As there were no dealers in Ohio, the two closest were in Detroit, Mi. or Chaffee, NY. After contacting both, we were immediatly treated like family by Michelle and Chad Armstrong. A visit to take a test ride, reinforced or choice to order from this dealership.
I can only say that it has been on of the best decisions we have ever made about a dealer. Chad has always been very responsive to calls and E-mail. Both Michelle and Chad have been fantastic about updating us through the long wait for our bike to come in. When the Spyder finally arrived, the bike was ready and waiting. It was fully prepared by Chris in service and I was throughly instructed about the vehicle.
I just rode it back to have the first service done and again I was treated like family. This is just amazing, as I've never had this after sale attention. The service Tech, Chris, took the bike right in and let me watch him change oil and explained the procedure so I can do this at home. Chad was always there to answer any questions, and Michelle was always ther to talk and make sure we were comfortable while waiting.
I can't say enough great things about this dealership, so I pass out their cards to everyone that asks about the Spyder. You just can't look any where else if you are looking for a product they handle.
Thanks again,
Jef, Kirtland, Oh.
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By: James (Jef) Kirtland,OH
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"When i was debating on buying my first bike, i knew there was only one place to go, Pioneer. It is about an hour away from my house but, the sales managers like Chad and Tom are just so friendly you feel like you have known them for years. They were geniuine and honest. Michelle was also very nice also. Highly impressed. Pioneer Motorsports will be the only place i buy my future bikes, with a great selection and staff that will go out of their way to help you get that bike that you so desperatly want, or get it serviced in one day, there is no reason why you would go anywhere else. If i could grade above 5 stars i would, however i was so impressed between buying a bike and service i wouldnt have a rating high enough. I am 18 years old and they treat me like a genuine adult, that happens rarly but, i encourage you, if you are buying a bike dont look at competitors because when you buy from Pioneer you are one of the team, they know you buy name. Its like a family and i wouldnt go anywhere else. You shouldnt either."
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By: Dan Blasdell,NY
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"I have just bought my second bike from Pioneer. Mike from sales is very professional and friendly. Definately will be purchasing my next bike from them. Thanks Pioneer!"
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By: Justin Chaffee,NY
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"Shock rebuild by Bruce on my 08 Apex RTX was a mechanical miracle!
Before the rebuild catapulting was most annoying -- on mid-sized (and larger) bumps it would compress and kick back far too fast. On small bumps, it was far too hard - no energy absorbed - felt lots of sharp jabs. Big bumps and bad timing on bumps would bottom out -- just pushed through.
After Rebuild - All the smaller bumps are just gone - I see them, but do not feel them. Mid sized lift me, smooth landing & no catapult from free rebound. Large bumps lift/launch the sled - land smooth, and controlled without a big bounce. It eats all the energy.
Far "softer" feel.
I rode 100+ miles today & do not feel like a can paint that had gotten shaken"
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By: Anonymous North Java,NY
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"TERRY AND MICHELLE ARE THE GREATEST TO DEAL WITH. THEY HAVE BECOME FRIENDS BECAUSE THEY CARE..DONT JUST WANT TO TAKE YOUR MONEY...I AM ALWAYS GREETED WITH A SMILE AND THEY ALWAYS HAVE TIME TO LISTEN TO ANY CONCERNS. HAVE BOUGHT MORE THAN ONE BIKE FROM THEM AND I BRING ALL MY FRIENDS THERE. SERVICE IS GREAT AND MECHANICS KNOW THEIR PRODUCTS AND ARE EASY TO DEAL WITH AND VERY KNOWLEDGEBLE"
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By: THOMAS ALDEN,NY
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"Pioneer has the best show room around and has most of the gear I am looking for. It is also a Great place to get parts and have your equipment serviced. "
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By: Ryan Pike,NY
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"Hats off to the staff at Pioneer!! thank you Mike & Roxy "
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By: Mike No. Collins,NY
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"LOVE IT GREAT POEPLE TERRY AND MICHELLE IT WAS WORTH THE DRIVE HIGHLY THANKS AGAIN"
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By: Jeff CLARENCE,NY
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"I like your store alot i like to come in there when i can you guys have alot to chose from. And i like their is always someone their to help you."
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By: Dylan Rushford,NY
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"shop needs a dyno and an inside burn out pad for Mike Anna. Other than that, an awesome place to hang out and drink a monster at the monster bar!"
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By: Michael chaffee,NY
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"You guys were great to deal with!! Love the machine! THANK YOU!"
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By: Jared Canaseraga,NY
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"The entire Pioneer staff, from ownership to sales to support staff treated me as if I was their most important customer. I look forward to many more purchases from Pioneer in the future and will recommend Pioneer to my friends."
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By: michael East Aurora,NY
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"Great work all u guys and girls."
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By: Scott Delevan,NY
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"U guy's are Grate"
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By: james West Seneca,NY
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"You guys(and gals) are GREAT!!!!!"
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By: Samantha Sardinia,NY
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"Great place"
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By: Trevor West Seneca,OH
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"This is the best place to buy a New or used dirt Bike For chistmas My Mom and dad bough me a 2005 TT-R125 I started it up and it ran grest Thank You So Much!!!!!!!!!!!!!!!!!!"
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By: Trevor west seneca,NY
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"Everything was great. I would recomend these guys to anyone. Thanks for the help."
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By: Jim Brocton,NY
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"You guys and gals are all doing a great job there. Pioneer is like my home away from home. I atleast go there once a week. Every one of you always treat me like im part of the family there, thanks. You shoul look into selling pocket rockets, alot of people would buy them. I would like to give a speacial thanks to the service department, they always get my quad done when I need it. Thanks Ricky,Jme, Hank, ext. for all the help. Thanks Again, CRASH- "Samantha Brown""
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By: Samantha Sardinia,NY
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"I HAD TO SEARCH AROUND A LITTLE AS BRUCE SCHRADERS WEB SITE WAS UNAVAILABLE AND I KNOW FROM PAST EXPIERENCE THAT WHEN I HAVE SUSPENSION NEEDS FOR HIGH PERFORMANCE SLEDDING THAT HE IS WIDELY RESPECTED AS THE BEST, ALWAYS HAS GIVEN ME THE CORRECT ADVICE, THE RIGHT PARTS ON THE FIRST TRY, AND VERY FAST SERVICE ON SERVICE WORK THAT I HAVE SHIPPED HIM, ALL AT A FAIR PRICE. HE HAS YEARS OF EXPIERENCE IN THIS FIELD AND I CONSIDER HIM TO BE ONE OF THE ELITE, THIS COMMENT IS COMING FROM A GUY WITH 34 YEARS OF RUNNING AN IMPORT AUTO REPAIR SHOP AND I AM FUSSY!! HE IS A TREMENDOUS ADDITION TO THIS DEALERSHIP, FEW IF ANY CAN MATCH HIS LEVEL OF EXPERTISE."
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By: bob lee,MA
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"I love my kfx 700 I bought from pioneer and my wife loves her raptor 350. I constantly change machines and will deal only with the pros at pioneer, Im just waiting to see if something bigger and badder comes out now..... (raptor 700)"
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By: kevin concord,NY
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"easy to deal with and willing to work with you bought 3 sleds in one year plus clothing "
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By: Anonymous Alden,NY
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"was at your store on 8/20/05,to check out new motorcycles for next spring,bigger suzuki or yahama cruiser. the salesman who helped me was VERY good and not at all pushy. I WILL DEFINITLY be back in the spring. thank you. bob schwindler. p.s. ,I also tell anyone about your business and how friendly and professional you are."
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By: robert olean,NY
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"i love this place u guys have it all"
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By: Vinny machias,NY
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"sweet bike shop"
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By: Vinny arcade,ND
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"pioneer motorsports is a great place and i would never buy a(n) other dirtbike or quad any where else but pioneer "
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By: Garrett orchard park,NY
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"We have purchased 2 vehicles from Pioneer and we live over an hour away. All i can say is that it is well worth the drive. I have bought my sleds from other dealerships but none compare to Pioneer. The quality of service is excellent on both my sleds and atv. "
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By: Anonymous Mayville,NY
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"What a great experience from the minute I walked in the door. Informative and helpful people from sales to service and delivery. The office folks couldn't be better either. I visited all the WNY dealerships and this was the best."
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By: Mary Springville,NY
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"SADDLY I DONT LIVE THERE ANY MORE (SUNNY WEST COAST NOW )BUT IF I STILL LIVED THERE, I HAVE NOW DOUBT IN MY MIND THAT I WOULD BUY MY NEXT (3d) BIKE FROM PIONEER MOTORSPORT.
THE OWNERS ARE GREAT, THE SALES ARE GREAT, THE SERVICE IS GREAT. THE SHOW ROOM IS ALWAYS STOCKED FULL AND VERY NEATLY.
THE USED DEPARTMENT IS JUST AS GREAT. BOTH OF MY BIKES I BOUGHT FROM THEM WERE USED. I STILL HAVE THEM BOTH. MY FIRST BIKE ( 95 LS650 SAVAGE ) IS NOT BEING RIDDEN BUT WILL BE SOON. MY SECOND ( AND FAVOATE ) IS A 93 GSX-R 750 THAT I LOVE. UNFORTUNEATELY IT WAS STOLEN LAST YEAR. LUCKLY I GOT IT BACK. IT HAS TAKEN MY A LITTLE OVER A YEAR TO GET IT GOING AGAIN. NOW THAT I AM BACK ON IT, I AM MORE RELAXED. I'V BEEN TO OTHER DEALERSIPS AND EVEN WORKED AT ONE ( MALCOLM SMITH MOTORSPORTS )NONE, I REPEAT NONE COMPAIR. THINKING ABOUT IT WHEN IM IN THE MARKET FOR A NEW ( OR USED ) BIKE I JUST MIGHT FLY HOME AND BUY IT FROM PIONEER MOTORSPORT, THEY ARE WORTH IT, THE 2800 MILE RIDE HOME WOULD BE A GREAT EXPERINCE TOO
THANX FOR THE GREAT BIKES"
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By: Matthew Riverside,CA
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"I love your dealership and all the people in it. Your building is like my home away from home!!! I go there atleast once a week. I bought a 2005 660 Raptor. And I love it very much. All the guys I ride with are very intimidated by me, I think it is just b/c I'am a 17 year old girl who can kick ass on a quad and can smoke all the guys a mile away!!! Thanks 4 every thing, Samantha A.K.A. quad chick 4 U."
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By: Samantha Sardinia,NY
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By: Zachary West Falls,NY
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"As we near the end of our family's first season of snowmobiling I can't thank the people at Pionner enough. Your assistance and advise has made our experience that much more enjoyable. We will look forward to the winter that much more each year. A special thanks to Mike and Kevin for spending the time and helping so much.
Kindest Regards,
Nick Sousanidis"
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By: Nick Cheektowaga,NY
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"This new website of yours is by far the best you have ever had! I love all the new stuff you have on here, alot more and eye catchy. Your service is great and everybody in Pioneer is always there for you willing to help you out with any problems. Thanks for being such a great dealer!
If you want id like to be emailed like sales and stuff if you can. My email is Mxdirtrider450@aol.com. P.S. Just to tell you i bought my kx85 from you. Have a great day!"
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By: Justin Hamburg,NY
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"i have purchased yamaha snowmobiles from pioneer motorsport of the years.All i can say is that michelle and terry are very excellent people to work with when purchasing a recreational vehicle,bar none my experience with pioneer motorsport has always been a great one."
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By: Anonymous eden,NM
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"I purchased a used family snowmobile last year that was in excellent condition and fairly priced. Upon delivery a fuel problem was detectcted. It took several return trips to correct the problem. I was treated as if it was a brand new snowmobile. Has run great ever since! If Pioneer backs up their used machines this well, I can only imagine how well they will service a new customer. Thank you."
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By: Glenn Hamburg,NY
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"My wife and I will only deal with the people at pioneer because the atmosphere is great and everyone does their best to exceed our expectations."
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By: kevin boston,NY
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"The awesome employees at pioneer took the time to set my husband and I up with atvs that are perfect for us. Also helped us when we were looking for mx bikes. Pioneer is our only stop for our motorsport needs we advise all others to do the same. best staff and best experience in the business."
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By: randi boston,NY
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